When you invest in an MWCH home, you are investing in your future - and in our promise to deliver the best quality and customer service in the business. At MWCH, we are committed to ensuring your needs are met and your requests handled quickly and seamlessly. For non-emergency service requests, please complete the form below.
Upon the purchase of a new Matt White Custom, all buyers are given digital access to a warranty manual and maintenance information for their new home community. This comprehensive set of web-based documents includes maintenance guidelines, warranty guidelines including what is covered, procedures for obtaining customer service assistance and a list of subcontractors who provide direct warranties. Hard copies of these documents are available upon request.
Warranty and Maintenance ManualRecommended Maintenance Schedule
